Financial services · mid-market · ~350 users
Identity-first posture rebuild on inherited Microsoft tenant
Inherited from a prior MSP. M365 E3, Defender for Endpoint Plan 2, Sophos Central retained for endpoint enforcement. Compliance pressure from enterprise customers (ISO 27001 alignment, DPDP readiness). Identity layer running on legacy auth fallthroughs; PIM unused.
- Week 1 — posture review. MFA at 71% coverage. No Conditional Access policy enforcing device trust. Two privileged accounts found without PIM.
- Weeks 2–4 — identity baseline. CA policies rewritten against actual user segments. Token Protection deployed for admin roles. PIM rolled out with approval workflow. MFA to 98%.
- Weeks 4–6 — endpoint posture. ASR rules tuned against the customer's actual LOB applications. EDR moved to block mode. Sophos alerts wired into Defender XDR.
- Weeks 6–8 — incident lane rehearsal. Tabletop with IT lead, business unit head, external counsel. Two scenarios: privileged-token theft, ransomware via OneDrive sync.
- Week 9 — operational handover. Defender XDR signals routed to Foetron managed operations. Quarterly posture audit cadence agreed.
Reference customer available under NDA during assessment phase.